YOUR FUND PORTAL

If you would like to access your fund online, contact the Philanthropic Services team. The Community Foundation will email a link to access your fund(s). The link will enable you to create your password and follow clear steps to log in.

Check your spam or junk folder for an email from The Community Foundation with the email “noreply@fcsuite.com”. It includes a link that is essential for setting up your password and entering the site. If you cannot locate the email, contact us so that we can resend the information you need.

The system will lock you out after ten unsuccessful login attempts. To get help accessing your fund, please contact us for help. Or you can reset your online fund access password at any time through “Forgot Password”. Your username is the email we have on file as your primary email all lower case (usernames are case sensitive). Instructions to reset your password will be sent to your primary email address. It may initially go to your junk or spam folder, so please check there.

The Community Foundation’s online fund portal is a cloud-based system that means it has full compatibility on a wide-range of devices and browsers. However, users report a better experience with the Google Chrome browser than with Internet Explorer or Edge browsers.

Once logged into the online fund portal, based on access level, fund representatives may request a grant be distributed from the fund via the Grant Request tab. A list of grant requests to be paid, along with their current status is available on the right side of the page. (Grants still in the Request status can be canceled from this screen if needed).

• Previous grantees and funds that you have given to can be selected from the drop-down lists.
• You can search for other Grantees by using the search box. Enter keywords and then click the Search button. The system can search the Community Foundation’s database and GuideStar for organizations containing the keywords you used. (GuideStar is an information service specializing in reporting on U.S. nonprofit organizations.)
• If not found in the Foundation’s database or in GuideStar, you can create a new nonprofit grantee manually by entering the name, address, zip code, and phone number. These are required to move the request to the Community Foundation for due diligence and approval.
• Once the grant information has been added, click the Add to Grant Requests button. It will now sit in your Unsubmitted Grant Requests cart. When ready to review and submit all requests in your cart, click the Review and Submit Grant Requests button. If correct, you may submit the requests.

Click the Profile link in the upper right area of your fund portal. You can click the Edit button to edit your login, address, email, phone, and add a note about the changes you are making (these changes will be sent to the Philanthropic Services team to complete). Additionally, you can change your fund portal password and enable two factor authentication when logging in. Click the Save button to keep the changes.